Review of the iZip E3 Dash Mod

When it comes to electric bikes, few things can be more frustrating than dealing with defective parts or poor customer service. Unfortunately, my experience with the iZip E3 Dash Mod has been marred by both issues.

As a commuter who relies on their bike daily, I was initially thrilled with the performance of my iZip E3 Dash Mod. However, it wasn't long before I encountered problems with the motor, which ultimately required two replacements before I got one that worked properly. The process of dealing with defective motors and poor customer service was incredibly frustrating, to say the least.

In addition to the motor issues, I also had problems with my local bike shop (LBS), who failed to assemble the chainwheel correctly, lost important keys, and even replaced a broken bolt on one of the cranks with a non-allen bolt. When I brought these issues to the attention of iZip's customer service, I was told that I was largely out of luck and that my LBS would likely continue to exist.

Fast forward 18 months, two bikes, and three motors later, I've had to shell out $160 for machine shop work that may or may not have been necessary. To add insult to injury, when I took the bike back to the LBS to get some basic maintenance done, they sent the motor to the machine shop, despite iZip's clear policy stating that motor problems should be handled via replacement.

It wasn't until I received a brand new 2016 iZip E3 Dash Mod as a replacement that customer service seemed amazing. However, when I took this bike back to the LBS for some routine maintenance, they sent the motor to the machine shop again, only to have it fail once more just three months later.

In conclusion, my experience with the iZip E3 Dash Mod has been nothing short of disappointing. While the bike itself may be a great product, the warranty policy and customer service are severely lacking. I would caution anyone considering purchasing an iZip e-bike to be aware of these potential issues before making a decision.

2016 izip e3 dash mod